WordPress Maintenance Services UK 🇬🇧

UK based WordPress maintenance services to help keep your website secure, up-to-date, and running smoothly.

Our WordPress maintenance services UK are designed to provide comprehensive support and ensure your website is functioning optimally.

We will take care of all the back end tasks such as the WordPress core, plug in and theme updates to ensure your site runs smoothly.

Our maintenance plans also includes monthly reports that will tell you exactly how your website is performing online. This includes a SEO report showing how your website ranks in Google for your most important keywords and how it compares to your competitors. View example report

Additionally we will take care of any quick updates you want made to your website every month such as adding blog posts or products (upto 1 hour). We offer a discount for larger updates.

Our UK based WordPress maintenance experts are always available to answer questions or troubleshoot issues should they arise. So put your website in the hands of the professionals, so you can focus on what you do best, running your business!

Take a look at our maintenance plans below and if you think we would be a good fit for your business or have any questions please fill out our enquiry form and we will get right back to you.

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WordPress Maintenance Plans

We offer 3 WordPress maintenance plans: Bronze, Silver & Gold. You can take a look below to see what is included in each of the maintenance plans.

Eager Beaver Web Design Package

Eager Beaver

This WordPress maintenance plan includes all the basics to keep your WordPress site shipshape and up to date. We will update the WordPress core and plugins every 6 months and make sure your site is backed up every month. We also include our standard website hosting maintained and managed by us.

Free Site Migration

If you are not already hosting your WordPress website with us we will include a free migration service to move your site from your current web designer or hosting provider to our hosting provider.

If you want to keep your hosting with your current supplier, we will need cPanel or hosting account login details so we can assess if we can work with your particular hosting system.

Standard hosting & domain name

Our standard WordPress website hosting is included for the first year and includes the transfer or registration of one .co.uk or one .com domain name. Thereafter our hosting charge is £142+VAT per year including renewal of a .co.uk domain name and £152+VAT year including renewal of a .com domain name.

If you want to keep your hosting with your current supplier, we will need cPanel or hosting account login details so we can assess if we can work with your particular hosting system.

Monthly Performance Reports

Every month you will be emailed a report showing some awesome information about how your business is performing online. The reports include:

  • Keyword Ranking
  • Visitor Analytics
  • Uptime Monitor
  • Page Load Speed Check
  • WooCommerce Statistics

View example report

Daily Site Back Up

Having a complete backup of your website is a vital asset should any problems occur. We create daily backups of all your website files and databases so should there be any problems we can have you back up and running in no time!

Core Updates (every 6 months)

WordPress regularly release core updates that provide new features and protection against hacking vulnerabilities. Updating the WordPress core can cause conflicts with the theme and plugins that your site uses. If your site is updated and a conflict happens, it can completely break your website or prevent it functioning correctly. When we update WordPress we first move a copy of your site onto a test hosting account to make sure there are no issues. If there is a conflict this can be resolved safely on the test site before we update the live site, so no down time is experienced.

Plugin Updates (every 6 months)

Just like the WordPress core updates, the plugin developers regularly release updates to their plugins to keep them working with the latest releases of WordPress, provide new and improved features and to protect against hacking vulnerabilities.

Theme Updates (every 6 months)

The theme your WordPress site uses is what gives your site its look and style. We normally start with a solid base theme and then customise it to give you site its unique look. Theme developers regularly release updates to keep their themes working with the latest releases of WordPress, provide new and improved features and to protect against hacking vulnerabilities.

WordPress Training

Learn the WordPress basics in under an hour with our easy to follow tutorial videos! Then, master WordPress and the page builder with our set of more advanced video tutorials.

0% Discount on Additional Work

£80 + VAT
per month*

Quality Seal Web Design Package

Quality Seal

Our popular mid-range WordPress maintenance plan includes everything from the bronze package but has some great extras! We give you up to an hour a month of support services to use for anything you need, like adding content to pages or posts or installing a new plugin. We also include a WordPress security plugin that will help prevent your site from being compromised by hackers. You will also get a 5% discount on additional work.

Free Site Migration

If you are not already hosting your WordPress website with us we will include a free migration service to move your site from your current web designer or hosting provider to our hosting provider.

If you want to keep your hosting with your current supplier, we will need cPanel or hosting account login details so we can assess if we can work with your particular hosting system.

Premium hosting & domain name

With our premium hosting your WordPress website will benefit from faster page load times and more up time! Included for 1 year.

If you want to keep your hosting with your current supplier, we will need cPanel or hosting account login details so we can assess if we can work with your particular hosting system.

Monthly Performance Reports

Every month you will be emailed a report showing some awesome information about how your business is performing online. The reports include:

  • Keyword Ranking
  • Visitor Analytics
  • Uptime Monitor
  • Page Load Speed Check
  • WooCommerce Statistics

View example report

Daily Site Back Up

Having a complete backup of your website is a vital asset should any problems occur. We create daily backups of all your website files and databases so should there be any problems we can have you back up and running in no time!

Core Updates (every 6 months)

WordPress regularly release core updates that provide new features and protection against hacking vulnerabilities. Updating the WordPress core can cause conflicts with the theme and plugins that your site uses. If your site is updated and a conflict happens, it can completely break your website or prevent it functioning correctly. When we update WordPress we first move a copy of your site onto a test hosting account to make sure there are no issues. If there is a conflict this can be resolved safely on the test site before we update the live site, so no down time is experienced.

Plugin Updates (every 6 months)

Just like the WordPress core updates, the plugin developers regularly release updates to their plugins to keep them working with the latest releases of WordPress, provide new and improved features and to protect against hacking vulnerabilities.

Theme Updates (every 6 months)

The theme your WordPress site uses is what gives your site its look and style. We normally start with a solid base theme and then customise it to give you site its unique look. Theme developers regularly release updates to keep their themes working with the latest releases of WordPress, provide new and improved features and to protect against hacking vulnerabilities.

WordPress Security

We will add and configure the popular WordPress security plugins, WordFence. This plugin helps prevent hackers from attacking and damaging your website.

Site Recovery (1 per month)

If the worst happens and your site gets compromised by a hacker or damaged by an unforeseen incident, we can get you back up and running in no time from one of the backups we have taken of your site.

Up to 1 Hour of Support (per month)
Every month you get up to 1 hour of support services to use for anything WordPress related that you need, like adding content to pages or posts, installing a new plugin or just some help and advice.
WordPress Training

Learn the WordPress basics in under an hour with our easy to follow tutorial videos! Then, master WordPress and the page builder with our set of more advanced video tutorials.

5% Discount on Additional Work
Since we’re already working with you, we can offer you a discounted rate on any additional work you may require. From adding new features to your website such as an e-commerce system to designing a flyer or leaflet, you will benefit from a cheaper rate.

£120 + VAT
per month*

Golden Goose Web Design Package

Golden Goose

Our gold maintenance plan gives you up to 2 hours a month of support services to use for anything WordPress related you need. You get monthly updates of you site, speed boost and an annual review showing the performance of your website and how it can be improved. We also give you a 10% discount on additional work.

Free Site Migration

If you are not already hosting your WordPress website with us we will include a free migration service to move your site from your current web designer or hosting provider to our hosting provider.

If you want to keep your hosting with your current supplier, we will need cPanel or hosting account login details so we can assess if we can work with your particular hosting system.

Premium hosting & domain name

With our premium hosting your WordPress website will benefit from faster page load times and more up time! Included for 1 year.

If you want to keep your hosting with your current supplier, we will need cPanel or hosting account login details so we can assess if we can work with your particular hosting system.

Monthly Performance Reports

Every month you will be emailed a report showing some awesome information about how your business is performing online. The reports include:

  • Keyword Ranking
  • Visitor Analytics
  • Uptime Monitor
  • Page Load Speed Check
  • WooCommerce Statistics

View example report

Daily Site Back Up

Having a complete backup of your website is a vital asset should any problems occur. We create daily backups of all your website files and databases so should there be any problems we can have you back up and running in no time!

Core Updates (every month)

WordPress regularly release core updates that provide new features and protection against hacking vulnerabilities. Updating the WordPress core can cause conflicts with the theme and plugins that your site uses. If your site is updated and a conflict happens, it can completely break your website or prevent it functioning correctly. When we update WordPress we first move a copy of your site onto a test hosting account to make sure there are no issues. If there is a conflict this can be resolved safely on the test site before we update the live site, so no down time is experienced.

Plugin Updates (every month)

Just like the WordPress core updates, the plugin developers regularly release updates to their plugins to keep them working with the latest releases of WordPress, provide new and improved features and to protect against hacking vulnerabilities.

Theme Updates (every month)

The theme your WordPress site uses is what gives your site its look and style. We normally start with a solid base theme and then customise it to give you site its unique look. Theme developers regularly release updates to keep their themes working with the latest releases of WordPress, provide new and improved features and to protect against hacking vulnerabilities.

WordPress Security

We will add and configure the popular WordPress security plugins, WordFence. This plugin helps prevent hackers from attacking and damaging your website.

Site Recovery (1 per month)

If the worst happens and your site gets compromised by a hacker or damaged by an unforeseen incident, we can get you back up and running in no time from one of the backups we have taken of your site.

Speed Boost

With our speed boost, we will add the industry leading WP Rocket WordPress caching plugin and an image compression plugin to make sure your website loads as quickly as possible for your customers. This will also help your site rank better in the Google search results (page load speed is an important ranking factor used by Google).

Annual Site Review
Once a year we will review the performance of your website and send you a report. The report will also give suggestions on how your website can be improved to generate more business.
Up to 2 Hour of Support (per month)
Every month you get up to 2 hours of support services to use for anything WordPress related that you need, like adding content to pages or posts, installing a new plugin or just some help and advice.
WordPress Training

Learn the WordPress basics in under an hour with our easy to follow tutorial videos! Then, master WordPress and the page builder with our set of more advanced video tutorials.

10% Discount on Additional Work
Since we’re already working with you, we can offer you a discounted rate on any additional work you may require. From adding new features to your website such as an e-commerce system to designing a flyer or leaflet, you will benefit from a cheaper rate.

£399 + VAT
per month*

* If your site has WooCommerce installed we charge an extra £20 per month on the plan price.

Frequently Asked Questions

Below are some FAQ’s we get asked about our UK WordPress maintenance services, we hope you find these helpful. If you have questions about our WordPress maintenance plans please get in touch, we will be happy to help.

My website is hosted with another web designer or provider, what happens?

For us to provide effective WordPress support we prefer to host your website. This is because we can work more efficiently with our systems which we know are robust, reliable and WordPress friendly. We provide a free migration service, so moving your website hosting will not cost you extra. We will contact your current web designers or hosting providers on your behalf to arrange this.

If you want to keep your hosting with your current supplier, we will need cPanel or hosting account login details so we can assess if we can work with your particular hosting system.

Do I have to signup to a long term contract?

If you choose to pay monthly for our WordPress maintenance services then you can cancel at anytime. If you choose to pay yearly you can decide to cancel at any point but we will not provide a refund for the remainder of the contract.

If you decide to cancel and have web hosting with us, you will need to continue to pay for the hosting or migrate your website to a new hosting account.

Why is it important to backup WordPress websites?

Backing up your WordPress website ensures that you have a safe copy of all your website’s data in case something goes wrong. Without regular backups, any lost or corrupted data can be extremely difficult, if not impossible, to recover. In addition, having a backup allows you to quickly restore your site if it gets hacked or compromised in any way. By keeping regular backups of your WordPress site, you can also easily roll back changes made during site updates or other maintenance activities without worrying about losing any important information.

You can read more about WordPress updates in our Why It Is Important To Keep Your WordPress Website Updated blog post.

What is WordPress maintenance?

If you choose to pay monthly for our WordPress maintenance services then you can cancel at anytime. If you choose to pay yearly you can decide to cancel at any point but we will not provide a refund for the remainder of the contract.

If you decide to cancel and have web hosting with us, you will need to continue to pay for the hosting or migrate your website to a new hosting account.

Read our article Why Use A Professional WordPress Maintenance Service.

What can I use my support time for?

Our Silver and Gold WordPress maintenance plans include 1 or 2 hours of support time per month. This time can be used to add new content supplied by you such a blog post, a product or some page content. If the work you need to us to do takes more than 1 hour, we give a 5% discount for the silver WordPress maintenance plan and 10% discount for the gold WordPress maintenance plan.

The support time is per month only and cannot be rolled over to following months if it is not used.

How long does WordPress maintenance take?

For a basic WordPress website, we update the WordPress core, plugins and theme every six months. Normally it takes around 30mins to run these updates and check over the website looking for any problems that may have arisen from the updates. We also send test enquiries from contact forms and if the site is running WooCommerce we run a test transaction to make sure all is well.

How do I ask you for support?

We have a help desk system where you can leave a support ticket. Typically we reply within 1 hour and will look to resolve any problems or requests as soon as possible. Although we prefer for our WordPress maintenance clients to use our help desk system you can also call us.
Wacky Bee Book WordPress maintenance services UK client

''They are prompt to respond to my requests and my site is always kept up to date. They are a safe pair of hands for my online business."

Louise Jordan – Wacky Bee Books, London
Five Quills Books - WordPress maintenance services uk client

''Their WordPress maintenance service is exceptional value for money! Any problems are quickly dealt with and the monthly reports I receive let me know how my website is performing."

Daniela Schneider – Five Quills, London
Katie Stopher - Pipsqueaks Performing Arts

"Their response time to emails is excellent & they explain what they do in a language that a layperson can understand."

Marla Stromberg – CBT Canary Wharf
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About Us

We are Indigo Marmoset, a UK based WordPress maintenance and development agency. Helping business owners across the UK to keep their WordPress websites running smoothly.

Hi, we are Murray and Matt a passionate team of UK WordPress experts, driven by our commitment to providing the best customer service and support available. We believe in creating an exceptional customer experience for all our clients, ensuring that their needs are met quickly and efficiently. We have over 14 years of experience in providing WordPress maintenance services and development, we understand how important it is to have a secure platform that runs smoothly.

We have a two home offices based in Tooting, London and Epsom Downs, Surrey. We work with a wide range of clients across the UK, you can take a look at our portfolio to see the WordPress sites we have built and provide maintenance and support services for.

We are quick to respond to our clients and take any problems they face with their WordPress site seriously. Typically we respond to support requests within 1 hour and aim to resolve issues within a day but often much quicker.

Read more about our London WordPress agency. You can also check out our WordPress & DIVI page builder packages.

WordPress Maintenance Services UK

More about WordPress Maintenance

Contact our WordPress maintenance experts

If you would like to find out more about our UK WordPress maintenance services, please fill out the form below and we will get right back to you. Or you can call us on 01737 350 389.

    WordPress Maintenance Services UK
    Tap to call: 01737 350 389